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esd-toolkit sections
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Activity Based Costing (ABC) - Cost modelling
Costs and efficiencies
Services (tree views)
Transaction volumetrics
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This menu gives you access to the different reports available from within the esd-toolkit, both local and national. Most of the reporting options are only available to subscribed users. Reports available will change from time to time in order to make sure they continue to be useful to users, with new reports being added, and unused reports being removed as the need arises.
Currently available reports include those below, however if you'd like to see a new report developed or an existing report changed, please outline your thoughts on the Development Group forum.
Reports available:
Service transaction costs,
Local Authority profile comparison report,
Local authority profile distribution,
Near neighbours by profile,
Profile groups and types definition report,
Profile type detail,
Partnership services report,
Multi-agency report,
Service delivery self assessment summary report,
Service delivery self assessment report,
Channel detail report,
ESD details report,
Interaction detail report,
Interaction plan audit,
Interaction progress report,
League table report,
Non supported interactions report,
Interaction applicability report,
Risk level report,
Service URL report,
Service officers report,
Channel transaction statistics,
Service profile comparision,
Transaction analysis,
Shared volumetrics report,
Avoidable contact breakdown,
Audit trail report.
Click here to navigate to the reports
Screenshot of the reports: